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Veterans Services reports drop in logged contacts; staff outline homelessness prevention coordination
Summary
Veterans Services presented its quarterly report to the Health & Human Services Committee, noted a decline of about 2,000 logged contacts from the prior year and described coordination with Macomb Community Action, Detroit VA and other agencies on homelessness prevention and HUD‑VASH voucher referrals.
The Health & Human Services Committee received Veterans Services’ quarterly report and discussed outreach, casework volume and homelessness‑prevention efforts for veterans.
Laura, the Veterans Services presenter, told commissioners the office had “about 2,000 less contacts, customers than last year” and said the discrepancy was likely partly an administrative recording issue: one staff member who handles the majority of calls does not always have time to log contacts. Laura said the office will work to correct its recording process…
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