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City Clerk outlines records workload, public-records request overhaul and system replacements
Summary
Jamie Heiserling, the city clerk, described the newly established City Clerk Department’s responsibilities, records holdings and 2024 activity counts and said a replacement public-records-request system and a legislative management system are planned.
Jamie Heiserling, city clerk and director of the newly formed City Clerk Department, briefed the council on the office’s responsibilities, staffing and planned IT replacements.
Heiserling said records management, public records requests and legislative support are central statutory functions of the department. "It is not just about throwing documents," Heiserling said, explaining the office’s role administering records retention, access and compliance with state law.
Heiserling reported operational statistics for 2024: the clerk’s office handled more than 3,500 public-records requests (excluding the police department’s requests), had roughly 6,500…
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