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New Department of Organizational Effectiveness outlines mission, early projects and staffing
Summary
Kyle Patterson, director of the newly created Department of Organizational Effectiveness, briefed the Boise City Council on the department’s mission, structure, early projects and plans for a citywide strategic plan and project prioritization. He cited process-improvement wins — including cutting an in-home childcare licensing timeline from about
Kyle Patterson, director of the newly created Department of Organizational Effectiveness, told the Boise City Council that the office will help the city set goals, prioritize projects and measure results.
Patterson said the department — which he described as an internal project management, strategic planning and performance analytics office — will both execute high-priority projects and build longer-term capability across city departments. "An effective organization is one that achieves its goals," Patterson said, summarizing the department’s mission to align projects and measure outcomes.
Patterson gave several concrete examples of work his team has done or is managing. He said a process-improvement effort with the clerk’s…
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