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SFPD details early intervention system rollout; data gaps and vendor issues delayed automated alerts
Summary
SFPD staff described delays in automating Early Intervention System alerts after moving data sources and said the department temporarily generated alerts manually while addressing data corruption and support ticket backlogs with vendor Benchmark.
A member of SFPD's Early Intervention System (EIS) unit told the commission the department has faced data and vendor problems while transitioning from a threshold-based system to Benchmark's statistical-alert model.
Sergeant Darren (Early Intervention System unit) said the unit reverted to manually generating alerts by combining use-of-force data from the crime data warehouse and other systems because an automated pipeline could not be completed in time. For the fourth quarter of…
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