Chino Hills council approves CivicPlus website redesign, new artwork and colorized logo

The Chino Hills City Council unanimously approved a city website redesign and the use of new banner artwork and a colorized logo as part of an existing CivicPlus agreement. The 5-0 vote followed a presentation by Community Relations Manager Valerie McClung outlining functionality, accessibility features and a proposed June 30 launch.

McClung said the city has used CivicPlus since 2006 and the vendor included a redesign option in the city's current agreement. The proposed home page features a rotating banner, service icons for common actions (pay a bill, apply for a job, report a problem), a trending section driven by website analytics, and a persistent set of action buttons pinned at the bottom of every page. McClung also highlighted mobile responsiveness and an AudioEye accessibility tool that lets visitors change contrast and font size.

"The agreement also included a transition from our notify me module to a civic ready mass notification system," McClung said, noting the system supports emergency alerts and messaging in more than 60 languages. Staff said the redesign is mostly cosmetic but aims to improve navigation, mobile experience and accessibility. The council's social media committee previewed the design and recommended approval.

Council directed staff to continue working with departments to refresh content before launch and to make the new policy and design elements visible on agendas and the website. The new banner artwork and colorized logo will appear on the footer and home page. Staff said a rollout and content-refresh schedule will continue through the launch date.

Why it matters: the redesign is intended to make the city's online services easier to use, improve accessibility for non-English speakers and mobile users, and modernize the city's online presentation.

The motion to approve the redesign passed 5-0.