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SERS explains member lookup, membership records and tier 1/tier 2 retirement rules

3051610 · April 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

SERS demonstrated how agencies can use the My Employee Lookup and member record screens, and reviewed tier 1 and tier 2 eligibility rules, including ages and service-credit requirements.

A SERS presenter showed agency staff how to search for employees using the My Employee Lookup and global employee search tools, how membership records are organized, and what the portal displays for basic, account and benefit information. The presenter also reviewed the differences between Tier 1 and Tier 2 retirement eligibility and common terminology used in benefit calculations.

The presenter explained that agencies can search by first name, last name, full Social Security number or last 4 digits, birthdate, phone number or a combination; search results display redacted…

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