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Los Angeles council meets new MTA executive director Roger Snowbel
Summary
The Los Angeles City Council heard introductory remarks from the new Metropolitan Transportation Authority executive director Roger Snowbel, who told members he plans to continue recent reforms and increase focus on customer service.
Roger Snowbel, the new chief executive and executive director of the Los Angeles Metropolitan Transportation Authority (MTA), introduced himself to the Los Angeles City Council on Oct. 9 and pledged to continue recent reforms and improve service for transit customers.
Snowbel told the council he spent eight years working on turnaround efforts in Dallas and two decades in San Diego and said he has found "an awful lot of good things" at the MTA. "Julian Burke has done a great job," Snowbel said, and he added that his focus will be on serving transit customers in a "much more customer friendly way."
Snowbel said he looks forward to working with council members and local stakeholders to address traffic problems and operational issues that can be kept small if addressed early. He was introduced by a council member who noted Snowbel will work with council members to identify local problems and opportunities for cooperation between the MTA and city officials.
The council did not take any formal action on the appointment during the public portion of the meeting; Snowbel's appearance was introductory and ceremonial. Council members welcomed the new executive and expressed openness to ongoing dialogue between the MTA and council offices.
Snowbel was accompanied at the introduction by members of his MTA staff listed during remarks as Maria Guerrero (chief of staff), Wilbur Babb (government relations), and Kathy Monzo (government relations). No vote or confirmation was recorded in the meeting transcript for the position.
