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Franklin County EMS reports busiest year on record; identifies response disparities between Ottawa North and South
Summary
County EMS presented fourth-quarter and annual 2024 data showing a record 4,328 calls, revenue shortfalls tied to billing issues, and increasing call volume concentrated in Ottawa South. The board approved billing adjustments presented by EMS staff.
At the April 30 Franklin County commission meeting, EMS staff presented fourth-quarter and full-year 2024 data, reporting that 2024 was the busiest year in departmental history with 4,328 calls for service. The presentation noted a 996-call increase from the previous year and revenue of $128,696.86 for the quarter.
The presenter, identified in meeting materials and at the podium as Christie (EMS staff), said the department discovered a billing-process glitch that left revenue short of expectations earlier in the year. Christie said billing adjustments totaling $44,823.96 were…
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