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Richmond officials: rebate check mailings delayed after printing error; audit underway
Summary
City staff told Richmond City Council that a printing error produced misprinted rebate checks, triggering a stop-payment and an audit; officials said about 40,000 checks were held while the city reviews the mailing and will reimburse bank fees for stopped valid checks.
Richmond City officials told the City Council that a printing error produced misprinted property rebate checks, prompting a stop-payment, an internal audit and delays to mailing and distribution.
Sabrina Joy Hogg, interim chief administrative officer, said during the council meeting that “there was a discrepancy in the mailing that happened with the pay to the order of… several thousand checks were printed in the wrong form.” She said the director ordered a stop to the mailing and an audit of the process to ensure accuracy before further…
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