Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
311 app refreshed; staff demonstrates QAlert updates and council referral portal
Summary
City 311/ QAlert team showed updates to the mobile app and a council referral portal that lets council members track constituent requests; staff said portal permissions would be adjusted for councilors who lacked access.
Danielle Frasier, 311 program manager, demonstrated updates to the QAlert Columbus 311 system and the city’s Civic Access self‑service portal during the work session.
Frasier said the app has a refreshed interface and added features such as an in‑app search bar, a drop‑pin location feature for users who do not know exact addresses, and a knowledge base with answers to…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
