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Midway staff recommend $75,000 for IT upgrades; glockenspiel repairs and network gaps flagged
Summary
Staff proposed increasing the computer services/CIP budget for IT infrastructure and recommended an RFP for managed IT services, replacement of aging laptops (including equipment tied to the town glockenspiel) and improved network cabling for Town Hall and the public works 'must‑haves' building.
City staff told council they plan to issue an RFP for IT support and recommended raising the computer services budget to $75,000 to cover contracted services, hardware replacement and network improvements.
Staff cited multiple operational issues: the glockenspiel’s proprietary software not connecting on the existing laptop, bulging laptop batteries, a single wireless access point in Town Hall that leaves some buildings dependent on a cellular ‘‘jetpack’’ for Internet, and a lack of a formal technology replacement plan. Staff proposed creating a capital line item for technology and treating computer replacement as a predictable five‑year cycle to smooth budgeting.
On the glockenspiel, staff said the software still exists but the current laptop needs maintenance or replacement; they recommended trying a wipe and reinstall or replacing the battery if necessary. For network coverage, staff recommended running dedicated cabling to remove the recurring jetpack monthly fee and to improve connectivity for the public works building and outdoor square; the council asked for a high‑level estimate (staff requested numbers before next Tuesday’s strategic planning session).
Staff also noted the city currently spends about $2,000 per month on contracted IT support and that better service quality was a driver for the RFP. No contract action was taken; councilmembers instructed staff to refine cost estimates and include the items in the draft budget and strategic planning discussion.
