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Board approves Tyler Technologies CAD/RMS procurement, and hires Mission Critical Partners to help implementation

3180946 · May 1, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

After multi‑vendor review the Board authorized a contract with Tyler Technologies to replace the city’s 1990s‑era public‑safety records and dispatch system and expanded an existing consultant contract to assist with implementation.

The Board of Supervisors unanimously approved a procurement to replace Carson City’s aging Tiburon public‑safety software with Tyler Technologies’ cloud‑hosted CAD/records/jail system and authorized Mission Critical Partners to provide implementation support.

Sheriff Sherman Furlong and staff told the board the department has outgrown its legacy system, which has become increasingly difficult to maintain and to secure. The sheriff’s office had evaluated multiple vendors across a months‑long competitive process and selected Tyler as the recommended vendor. The contract covers cloud hosting,…

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