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Department officials report child‑protection caseloads and hiring push; committee seeks per‑worker assignment data
Summary
Administrators reported improved investigation completion and said 16,961 protection cases exist with 7,035 assigned and 822 awaiting reassignment; the committee asked for a breakdown of case assignments per social worker within five days.
At the April 30 budget hearing, legislators asked the Department of the Family about the status of child-protection referrals, investigations and staff capacity.
Secretary Susan Roy Fuentes and the department’s investigative administrators said the agency receives about 700 calls weekly and that roughly 60% of calls convert into referrals requiring attention. Witnesses reported 16,961 protection cases on the department’s books at the time of…
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