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CSLB arbitration program: 41‑day average award turnaround, provider urges higher voluntary limits and outreach
Summary
At the April 11 meeting the CSLB’s arbitration vendor reported a 41‑day average from filing to award, about 410 awards in 2024 totaling roughly $5 million, and recommended raising voluntary arbitration limits and expanding outreach.
The Contractors State License Board Enforcement Committee heard an overview of the CSLB arbitration program on April 11 and a vendor representative urged raising the voluntary arbitration limit and expanding public education.
Karen (identified as president of the MCC Arbitration and Mediation Center), the program’s vendor, told the committee that in 2024 the arbitration program issued about 410 awards with total awards close to $5 million. She said the program’s current…
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