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DIT details 428‑app inventory, priority projects and $5.4M operating increase in city technology budget
Summary
The Department of Information Technology reported a city‑wide inventory of 428 applications, identified 67 high‑criticality systems and explained a requested $5.4 million operating increase driven by contract renewals, device leasing and other lifecycle costs.
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Charles Todd, director of the Department of Information Technology, briefed the Government Operations Committee on the city’s enterprise application inventory, lifecycle planning and budget pressures. Todd said DIT tracks 428 applications citywide, of which the department currently classifies 67 as high criticality; the inventory records application criticality, lifecycle stage, owners and usage to support budgeting and continuity planning.
Todd highlighted several major modernization projects: replacement of the Department of Public Utilities’ customer information system (a multi‑year project on track for a February implementation target), an RFP and procurement process to replace Intergov for planning and permitting, transition of revenue administration from Munis to an Oracle‑based RVA Pay environment, and legacy system replacements in social services case management (Harmony) and budget software. He also said about 2,000 of the city’s ~5,000 computers remain on Windows 10 and that DIT has staged replacements with most machines upgraded by October (with extended vendor support needed for a small set tied to DPU timing).
On budget, Todd described the $5.4 million operating increase in the DIT request as two components: a baseline $2 million to cover contract and license inflation and other recurring costs, and a $3.2 million set of one‑time or replacement needs (examples cited include higher than expected renewal/leasing costs for police vehicle computers and end‑of‑life replacement of print shop equipment). He said DIT’s budget submission contains detailed line items and offered to provide additional detail to council as requested.
Committee members asked about user feedback channels, duplication of functionality across departments, and whether resident‑facing portals (payments, permits, 311) collect user experience input that reaches DIT directly. Todd said agencies remain the primary conduit of user feedback and that DIT partners with them; he suggested exploring whether a more centralized feedback collection process should be established. Members asked for more detail in future budget briefings about large contract increases and for continued tracking of application criticality and upgrade timelines.
No formal committee action was taken; DIT’s budget requests and the applications inventory will continue through the city’s budget process.
