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Committee presses for apples‑to‑apples comparison of Richmond Ambulance Authority and emergency communications data

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Summary

The committee asked the Richmond Ambulance Authority and city emergency communications staff to produce a side‑by‑side comparative analysis of call-answer and dispatch data within two weeks; staff agreed to coordinate.

The Public Safety Standing Committee pressed city staff and the Richmond Ambulance Authority (RAA) for a joint, side‑by‑side analysis of call‑answer and dispatch data after members said separate postings of data did not allow a fair comparison.

Chip Decker, chief executive officer of the Richmond Ambulance Authority, presented the RAA’s accreditation and call‑answer statistics and said RAA meets internal and International Academy of Emergency Dispatch (IAED) standards for call taking and determinant assignment. Decker told the committee the RAA’s FY25 total expenses are about…

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