Kelly Education outlines substitute staffing, training and retention supports for Nash County

Kelly Education representatives gave a detailed briefing to Nash County Public Schools committee members on May 15 about the company's substitute-teacher and school-staffing work in the district, emphasizing high fill rates, training requirements and a pathway for some substitute hires to move into permanent positions.

The presentation, led by account manager Denise Fazio and client services director Caroline Clayton and introduced by district staff member Miss Wallace, said Kelly began serving Nash County in the 2021-22 school year and has increased substitute fill rates each year. "Our fill rate that year was 77.78" and later rose to 87.27 and 88.74 in subsequent years, the presenters said; they also reported a 96.61 percent fill rate for the current school year. The presentation said Kelly has hired 227 new substitutes in the most recent year, bringing the company's roster to about 370 substitutes assigned to Nash County schools.

Why it matters: centralizing substitute recruitment and scheduling through a vendor can reduce…