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Residents raise 911 triage concerns after non-emergency manpower call; commissioners note policy differences among jurisdictions
Summary
A resident said a non-emergency request for manpower (no bleeding or imminent threat) resulted in full emergency response; commissioners and attendees discussed triage options, 311-like non-emergency numbers, and that different jurisdictions sometimes dispatch EMTs/fire apparatus by policy.
A Rathdrum resident described calling 911 when a disabled family member's power chair became stuck and said the response included EMTs and a fire truck despite the call involving no bleeding or life-threatening injury. She asked whether a non-emergency number or different triage could be used for manpower-only requests.
Speakers said some jurisdictions…
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