Council approves move toward Edmonds GovTech after Tyler demo; migration cost and annual fees discussed

Marysville staff told the City Council they recommend switching the city’s core municipal software to Edmonds GovTech after the current vendor (Tyler Technologies) notified the city its present system will no longer be supported after 2026.

Tammy (city staff) said city staff conducted demos of two vendors: the new offering from Tyler Technologies and Edmonds GovTech. Tammy reported her team and other city staff preferred Edmonds because it integrates multiple modules — utility billing, code enforcement, animal tags, building permits and work orders — in one address-based platform and allows more field access for code officers. Will (city staff) told the council that the Tyler migration would require more office-based work for field staff, whereas Edmonds would allow more work to be done in the field and synchronized back to the office.

The Edmonds quote discussed at the meeting was roughly $71,000 for the first-year migration and setup (a discounted package), with ongoing annual costs of about $35,000 in years two and three and an annual price escalation clause of up to 4 percent. Tammy said Edmonds believes it can convert existing data to the new platform. Council members asked about line-item quote inconsistencies and a few pricing typos in the vendor packet; staff said they would clarify those items with the vendor. Tammy also said the city’s current annual maintenance cost is about $5,000 and that the Edmonds option could be paid over three years if council prefers.

A councilmember moved to approve staff’s recommendation to proceed with Edmonds and to accept the vendor’s proposed three-year payment option for initial startup costs; the motion was seconded and approved by voice vote. Staff will follow up to finalize contract details and confirm migration, discounts, and any pricing corrections.