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Board enforcement workload grows; staff report longer investigations and rising citations
Summary
Enforcement staff reported quarterly complaint and discipline metrics showing increased intake, investigation backlog and higher citation activity. Board members noted enforcement consumes a large portion of the board’s budget and discussed resource implications.
Enforcement staff reported quarterly complaint, investigation and discipline statistics to the California Physician Assistant Board on April 21, describing an active enforcement caseload and lengthening investigation times.
Complaint analyst Linda Serrano told the board that for the reporting period covering second and third quarters (Oct. 1, 2024–Mar. 31, 2025) staff logged 134 complaints in Q2 and 162 in Q3. Serrano also reported intake averages and that currently there were approximately 292…
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