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City manager's summary: Cedar Park resident survey shows high quality-of-life ratings, gains in transportation satisfaction
Summary
Assistant to the city manager summarized the 2025 resident survey showing strong ratings for quality of life, public safety, utilities and improved transportation satisfaction; council discussed use of the data for planning and budgeting.
Jake Ward, assistant to the city manager, presented key findings from the 2025 Cedar Park resident survey, a statistically valid biennial survey used for benchmarking the city against more than 500 communities.
Ward said residents rated Cedar Park highly for overall quality of life, safety, city leadership, economic health and natural environment. Specific results cited included roughly nine in 10 residents rating quality of life and the city as a place to live as "excellent" or "good," and about three in four rating city governance as "excellent" or "good." Utility infrastructure and natural-environment metrics also scored well, and Ward highlighted a roughly 12 percent increase in residents's evaluation of the transportation system since the last survey.
Council members asked about survey details including response rate (reported as about 9 percent) and which aspects of transportation were covered (Ward said the survey addresses driving, biking and walking as a comprehensive transportation metric). Members discussed how the survey can inform budget priorities, strategic-plan updates and targeted communications (for example, on drinking-water quality), and recommended follow-up work such as feature surveys or deeper trend-line reporting.
Ward said the survey is a representative sample (not offered to every resident) and that results will be added to the city dashboard. Council members directed staff to use the survey as a data point for budgeting, strategic-planning and community-engagement efforts.
