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Interim Richmond Fire Chief reports Q2 FY25 response times, staffing pipeline and station upgrades

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Summary

Interim Fire Chief Jeffrey Siegel told the Public Safety Standing Committee the department handled 293 fire incidents and 5,222 EMS incidents in the quarter, reported median and 90th-percentile response times, detailed specialty calls, noted fleet replacements and said two new stations are near completion.

Jeffrey Siegel, interim chief of the Richmond Fire Department, delivered the department’s FY25 second-quarter update, reporting incident counts, response-time metrics, specialty-call volumes, fleet status and progress on two new fire stations.

Siegel told the committee the department responded to 293 fire incidents and 5,222 EMS incidents during the quarter. Median turnout time (alert to apparatus departing the station) for fire incidents was reported as 49 seconds, median travel time 3 minutes 23 seconds and median total response time 4 minutes 36 seconds. The department also reported 90th-percentile response benchmarks for fire incidents: turnout 1 minute 27 seconds, travel 7 minutes 1 second and total response 8 minutes 38 seconds.

For EMS calls, the department reported a median turnout time of 54 seconds, median travel time of 3 minutes 34 seconds and median response time of 4 minutes 52 seconds. The…

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