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City outlines $10 million plan to modernize core IT systems; council receives informational update
Summary
City information-technology staff presented an 18-month plan to replace aged administrative systems with an enterprise platform and a new utility-billing and cashiering system; the project is funded from a Technology Capital Investment Fund and will require a one-time $10 million investment.
City information-technology and finance staff briefed the City Council on a proposed information-technology core systems modernization (CSM) project that would replace multiple legacy administrative systems with a single enterprise platform and updated utility-billing and cashiering modules.
Why it matters: Modernizing finance, human resources, budgeting and utility-billing systems is intended to reduce manual processes, lower cybersecurity risk, improve public-facing portals and support more accurate and transparent financial workflows. Staff recommended an 18‑month implementation, supported by professional services and temporary…
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