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Library reports anomaly in online registrations; trustees seek clear patron-validation policy
Summary
Library staff described a recent surge in online card registrations traced to other California libraries, explained the regular two‑year patron purge and discussed validation options for part‑time residents and homebound patrons; trustees asked staff to present a clear policy for verifying residency and retaining core patrons.
Library staff updated trustees on March circulation and a recent anomaly in online card registrations and asked the board to weigh residency‑validation options that balance service to homebound patrons with protecting ebook licensing budgets.
Staff reported circulation is slightly ahead of last year but said an unusual spike in online card registrations appears to have affected patron counts. Staff cited similar reports from other California libraries (Hayward was specifically named) and said the…
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