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Department of Consumer Affairs briefing: reorganization plan, hybrid telework and staff changes
Summary
Board staff relayed a Department of Consumer Affairs (DCA) update: a governor’s reorganization plan would create a new Business and Consumer Services Agency (BCSA); DCA is implementing a 4‑day in‑office executive order; DCA named a new Compliance and Equity Officer.
Department of Consumer Affairs (DCA) staff provided the board with several operational updates the department has relayed to boards and bureaus.
DCA representatives passed along information about the governor’s reorganization plan proposing to split Business, Consumer Services and Housing into two separate agencies: a California Housing and Homelessness Agency (CHHA) and a new Business and Consumer Services Agency. The reorganization package is now in the Little Hoover Commission review process and (if the process proceeds) the legislation would need to be considered by the legislature; if implemented the BCSA would be created in July 2025 with transition to an operative agency by July 1, 2026.
Staff also summarized statewide guidance on hybrid work: a recent executive order directs state agencies to require four in‑office days per week beginning July 1, 2025. DCA is reviewing the governor’s March guidance and working with programs on space planning and case‑by‑case exceptions.
Finally, DCA announced the appointment of Levi Hall as the department’s compliance and equity officer. The position will oversee department‑wide quality improvement, internal audit coordination and equity activities. Board staff relayed the information and invited questions; no formal board action was required.
Why it matters: The proposed reorganization could change departmental reporting and coordination for consumer‑protection programs. Hybrid‑work guidance may affect staff scheduling and physical office needs for board programs. The new compliance and equity officer is a departmental leadership appointment and may coordinate cross‑program quality work.
What’s next: DCA will continue to brief boards and staff as the reorganization plan and telework guidance proceed through administrative and legislative review. The board asked staff to relay the DCA updates to board members and to monitor the Little Hoover Commission schedule and subsequent legislative actions.
