Clay County staff demonstrate how parents can access grades and report cards through ParentVUE
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Summary
Clay County District Schools staff demonstrated how parents and guardians can use Synergy ParentVUE (ParentVUE app or web) to view gradebook details, set notifications, change language display, and download report card PDFs; district resources and key dates were shared.
During a Clay County District Schools Virtual Parent Academy session, district staff demonstrated how parents and guardians can use the Synergy ParentVUE platform to view daily grades, assignment details and downloadable report card PDFs.
The session, presented by Jen Moore, the district’s IT professional development specialist, explained how to access ParentVUE via the mobile app or the web (1clay.net/synergy), how to change the display language, set real-time notifications for attendance, discipline, class grades and assignment scores, and how to find interim and report-card dates.
Moore said ParentVUE is “basically one-stop shopping,” and showed parents how the gradebook lists teachers, assignments and the last update time. She demonstrated two gradebook views: the default course-content view and an assignment view that lists individual assignment scores and teacher comments or codes, including notations for late work and accommodations tied to IEPs, 504 plans or ELL plans.
Moore walked attendees through account settings and notifications. Parents can add up to five email addresses to their account and choose which items trigger alerts, she said. The district’s notification options include attendance (period or all-day, depending on level), discipline, class grade (an overall course grade), and assignment score (individual tasks). As an example, Moore showed a class-grade alert threshold set at 70 percent.
The presentation noted language options on the login page. “By default, ParentVUE is set to be displayed in English,” Moore said, and demonstrated the site’s dropdown to switch to Spanish or Haitian Creole.
Moore also covered when families can expect interim and report-card postings. She listed upcoming dates cited during the session: a quarter-two interim on Nov. 14 and the next report-card posting on Jan. 9. Parents were shown how to open a student’s navigation menu, select Report Card, and download a PDF of the cumulative report for the school year.
The district’s web resources and user guides were highlighted as follow-up aids. Moore pointed attendees to 1clay.net/synergy for web and mobile user guides and direct links to the App Store and Google Play for the ParentVUE app.
Tori Gurnese, coordinator of Family and Community Engagement, opened and closed the session and reminded families that the webinar was being recorded and that unanswered questions would receive individual follow-up from district staff. “This session is being recorded and will be available on our district web page and YouTube channel,” Gurnese said.
The district encouraged parents to check and update email addresses and phone numbers in ParentVUE to ensure they receive notifications and to consult the school calendar at 1clay.net/calendar for early-release days, holidays and teacher planning days.
Resources distributed during the session include step-by-step user guides for both the mobile app and web browser, links to download ParentVUE from app stores, and district contact options for individual follow-up.
The district did not propose any policy changes during the session; the meeting was instructional and intended to help families use existing Synergy/ParentVUE features to monitor student progress.

