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Harnett commissioners direct staff to continue talks with MotiveCare on Medicaid non‑emergency medical transportation
Summary
County transportation staff briefed commissioners on MotiveCare, a Medicaid non‑emergency medical transportation (NEMT) broker, describing how brokered trips are assigned and the potential for HARTS to contract as a provider; the board authorized staff to continue negotiations and legal review.
Harnett County transportation staff updated the Board of Commissioners on May 13 about MotiveCare, the Medicaid non‑emergency medical transportation (NEMT) broker operating in the county, and requested direction to continue contract negotiations. Commissioners directed staff to proceed with negotiations and legal review.
Why it matters: NEMT brokers coordinate Medicaid trips statewide; county transportation systems can contract with brokers to receive trip requests and be paid per trip. County staff said MotiveCare has a significant footprint in Harnett County and that brokered trips frequently require ADA‑equipped vehicles and out‑of‑county…
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