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Hartford COO outlines new deputy post, special-events reform and $700K energy savings
Summary
Chief Operating Officer Shay Ajay described organizational changes, a planned deputy COO role, reforms to special-events permitting to eliminate surprise fees, a Samsara GPS rollout for city vehicles, and sustainability projects yielding an estimated $700,000 in avoided energy costs.
Chief Operating Officer Shay Ajay told the council’s budget committee that the COO’s office will add a deputy COO role in the next fiscal year and is reorganizing several functions to improve operations, performance measurement and customer service.
Ajay said the deputy COO position is intended to reduce the office’s span of control and help manage special projects and operational incidents that require cross-department coordination. "That is going to be helpful in terms of managing the scope of span of control," Ajay said when describing the role’s responsibilities.
Special events and permitting: Ajay said the administration has moved special-events oversight from the Department of Development Services into the…
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