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Controller warns Workday/HRP backlog and controls gaps add risk; requests resources for audits and payroll review
Summary
The Controller told the committee that HRP/Workday implementation still produces a backlog and manual fixes, that payroll and vendor controls remain incomplete, and that the office needs more auditors to review federal and regulatory grants and improper spending.
City Controller staff told the Budget and Finance Committee that implementation of the HRP/Workday system has improved payroll stability but continues to generate a backlog of help-desk tickets and requires manual work to correct errors, increasing workload for the Controller’s Office.
“Employees are getting paid,” the Controller said, but added that the office still receives more than 2,000 help-desk…
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