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County software error left several special assessments off Hot Springs tax notices; city told it may be made whole
Summary
A software upload error caused several special-assessment installments to be omitted from 2024–25 tax notices; county staff said they will pursue the software vendor, work with commissioners and aim to make the city whole while clarifying amounts and timelines.
Sue Ganji provided the council with an overview of errors in the city’s special-assessment billing for 2023–24 (pay 2024) and 2024–25 (pay 2025). Ganji said the county’s software upload created project records with the same identifier for two taxing districts, which caused one taxing district’s assessments not to appear on property tax notices.
"The first upload is what made it onto the tax bills, which means that the taxing district 6 did not make it on the tax bills," Ganji said, describing the sequence of uploads and a…
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