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Franklin County EMS reports busiest year on record with 4,328 calls; commissioners hear quarterly and annual data
Summary
Franklin County EMS presented fourth-quarter and annual data showing a record 4,328 calls in 2024, increased scene times that have since improved, revenue and billing issues, and a continuing disparity between call volumes in Ottawa North and Ottawa South.
Franklin County EMS told the Board of Commissioners on April 30 that 2024 was the busiest year in county history, with 4,328 total calls, an increase of 996 calls from the prior year. Staff presented a fourth-quarter report and a full 2024 annual report, outlining run volumes, patient dispositions, billing revenue and operational trends.
Christie, speaking for EMS, said the service brought in $128,696.86 for the quarter and reported an adjustments figure of $44,823.96 (she apologized for an earlier labeling error on the spreadsheet). Christie said the service had experienced a billing “glitch” earlier in the year that reduced expected revenue but that…
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