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Residents report bed bugs, medication theft and staffing shortfalls at Norma homeless shelter to county committee
Summary
Two residents of the Norma homeless shelter raised complaints during public comment about bed bugs, limited laundry, theft of medication and construction-blocked intake areas, and requested more funding and staff to address ongoing problems.
During the public-comment portion of the Cuyahoga County Committee of the Whole meeting on July 22, two residents who identified themselves as staying at the Norma homeless shelter raised concerns about pest infestations, missing medication and insufficient facility operations.
Kimberly Novak said she stayed at the shelter in 2022 and observed "bed bugs" at that…
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