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Court administration audit: policies implemented, Clover device rollout and system-report work remain in progress
Summary
Internal audit reported policy and training updates for court detention and case-management cash handling; court administrators said they are implementing Clover devices for teller integration, converting system reports to PDF and seeking an external systems-audit firm to address outstanding control items.
Michelle Crawford from internal audit provided an update on the court administration audit. She said policies and procedures for detention and case management — including controls for cashing checks and preventing card tampering — were implemented within the last 30 days and training has begun.
Candace Atkinson, court administrator, said the court is installing Clover devices to integrate teller transactions into the court financial system to strengthen cash controls and audit trails. She also said staff are converting requested systems reports into PDF format so auditors and management can obtain them on demand; an IT staff member is leading that work.
Outstanding items include a vendor-management contract for vending machines (staff provided a draft contract for internal review) and system‑controls reporting. Atkinson said the court has reached out to multiple consultants to perform a systems audit and has not yet retained a firm; she said cost will determine whether a formal RFP is required.
IT staff said they have contacted Wells Fargo and cashier services about device options and kiosks to improve payment methods and controls. Committee members asked for follow-up on consultant options and whether Workday/Teller integrations provide the necessary reports. Staff said Teller and Workday finance are integrated and that a combination of system extracts, Teller reports and Workday outputs should meet audit needs; internal audit will coordinate with staff to confirm.
