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Board approves one-year, $40,000 language-translation contract with Language Training Center
Summary
Marion County Community Corrections approved a one-year, $40,000 contract to use Language Training Center for interpretation and translation services, piggybacking on an existing state contract; board members said a June pilot produced faster, more reliable responses than the previous provider.
Diana Cantrell, project manager for contracts, presented a proposed one‑year contract with Language Training Center (LTC) to provide language translation and interpretation services for Marion County Community Corrections.
Cantrell said the county will "piggyback" off an existing state contract for LTC and requested approval of a one‑year agreement with a not‑to‑exceed amount of $40,000. "When a translator is needed, the case manager will call the 800 number and it's basically based on a per‑use service," Cantrell said. She added that phone calls generally range from about $2 to $15 depending on length of service and that $40,000 is in line with previous not‑to‑exceed amounts the agency has used with prior vendors.
Cantrell told the board that staff ran a two‑week pilot of LTC in June. "The case managers that did the test were very happy with the services from LTC. They got quick responses, and show ups," she said, adding past problems included interpreters who either did not appear or who did not have the necessary language skills.
Board chair Carla Duffy asked for a motion; a member moved, a second was recorded and the board approved the contract by voice vote. Cantrell said LTC offers many languages, including sign language, and that staff anticipate continuing the relationship under the state contract.
The contract replaces the county's existing vendor, which Cantrell said had provided inconsistent coverage. The board did not record additional financial details beyond the not‑to‑exceed amount and one‑year term.
