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Board reviews technology device protection program as costs rise; staff weigh deposits, mandatory damage fees, and in‑house repairs

5562748 · August 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff told the board the district paid approximately $264,000 to a commercial repair vendor in 2024–25 and presented options to address rising device repair and replacement costs.

District technology staff presented the board with a comprehensive review of the Technology Device Protection Program, describing a sharply rising cost trajectory driven in part by the loss of a regional Electronic Service District (ESD) repair program and higher commercial repair bills.

Staff reported that in 2024–25 the district paid a commercial vendor (Iterity, identified in the materials) roughly $264,000 for device repairs and replacement — approximately double what the district paid when it used the Clackamas ESD repair program. The presentation included year‑to‑year figures showing a widening gap between fees assessed to families for device damage and the amounts actually collected: for the 2022–23 year staff reported about $27,000 assessed and $9,707 collected (a roughly $18,000 gap) and for the most recent year about $58,780 assessed…

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