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Harlingen staff report citywide fiber outage, clarify GIS placement and TMRS ad‑hoc payment

5493532 · July 29, 2025
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Summary

City staff said fiber optic damage had caused city internet and some administrative phone outages while 911 remained functional; planning director proposed housing a new GIS hire in Planning rather than MIS; staff clarified a $530,000 TMRS ad‑hoc payment was one-time (staff to confirm in writing).

City staff informed commissioners that a cut or burned fiber-optic cable caused city internet and some administrative phone outages, and they provided updates on the GIS position and a one-time TMRS ad‑hoc payment referenced in the budget presentation.

Connectivity outage: staff said the city’s fiber-optic line suffered a burn on a pole and that crews would replace about 300 feet of fiber. City staff advised commissioners that 911 remained operational and that some administrative lines and internet services were affected. "The 911 is up, but some of the admin lines are down," a staff member said; staff committed to post an advisory for the public and to share status updates.

GIS position placement: commissioners debated where to house a newly funded GIS position. Planning staff member Anna recommended the position be assigned to the Planning Department because zoning and map updates are a primary, recurring need: "My recommendation will be planning will be the most logical place to house this person." Commissioners generally agreed the role should serve all departments but be administratively located in Planning.

TMRS ad‑hoc payment: staff referenced an item described as "TMRS updated service credits at 100% ad hoc" totaling $530,000. Lorraine at TMRS and staff said the ad‑hoc amount is a one-time allocation, but Robert and Gabe said they would verify with TMRS staff (Anthony Mills) and circulate confirmation by email.

Why it matters: the fiber outage affected city operations and required public notice so residents know 911 is available. The GIS location affects departmental workflows for zoning and planning. Clarification of the TMRS ad‑hoc treatment matters for recurring vs. one-time budget obligations.

Next steps: staff to post public connectivity advisories as needed; staff to confirm the TMRS ad‑hoc classification in writing and to place the GIS hire administratively in Planning while allowing cross‑departmental service.