Young Williams reports steady child-support collections; Craven County proclaims August Child Support Awareness Month

Craven County commissioners heard a presentation Aug. 4 from Young Williams, the privatized contractor that operates the county’s child support office, and adopted a proclamation declaring August 2025 Child Support Awareness Month.

Tammy Pearson, operations manager for Young Williams, told the board the office’s state fiscal year 2025 performance included 91.29 percent of cases “under order” (orders established for cases receiving child support), a slight dip from 91.68 percent the previous year. Pearson said the county’s total collections increased from about $7,400,000 in the prior year to about $7,700,000 in the most recent fiscal year, an increase she described as $302,829.

Pearson described several incentive metrics the state uses, including a measure of current-support payments that the office achieved at about 68.02 percent and an arrears-payment metric near 67.53 percent. She emphasized that state incentive measures count cases that received any payment during the year rather than dollars collected overall.

The commissioners adopted a proclamation recognizing August as Child Support Awareness Month; the proclamation cited roughly 3,271 children with active child-support orders in the county and referenced the $7.7 million in collections. The board also approved, by roll call, the consent-item resolution that included the proclamation.

Why it matters: County commissioners said child support enforcement improves economic stability for families and benefits children. Presenters and commissioners noted the office also helps families connect with other services such as transportation assistance and community referrals.

What was said: Pearson described Young Williams’ local operations and community outreach, including a school-supply drive and partnerships to assist parents with transportation and other needs. She said the county office serves more than 3,000 children and can produce more detailed case-level statistics on request.

Process and follow-up: Commissioners accepted the presentation and adopted the proclamation by roll call. Pearson and her team remain the county’s contracted child-support administrators; commissioners thanked staff and the local Young Williams team for the work.

Provenance: The presentation begins at the item noted as "Craven County Child Support Office presentation" (transcript excerpt: "Item number 2 on the agenda is Craven County Child Support Office presentation. We have Tammy Pearson from Young Williams here."), and the proclamation was read and adopted later in the meeting (transcript excerpt: "Proclamation declaring August as child support awareness month in Craven County...").