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City proposes outside permitting process study; commissioners debate workshop-first approach amid grease-trap code concerns
Summary
Development Services proposed an independent permitting process study and a phased stakeholder review, while commissioners debated starting with in-house workshops; utilities staff said the fat, oil and grease manual is being rewritten and interim supervisory review will be required when staff proposes standards exceeding the Florida Building Code.
Development Services presented a proposal on July 28 for an independent, Lean-informed process study of the city's permitting operations and related departments, and commissioners debated whether to run in-house workshops first or hire the consultant to lead stakeholder engagement.
Tony Raimondo, Development Services, said the city had adopted an "open for business" resolution in 2012 that later stalled and that staff revisited the concept in 2024. Raimondo told commissioners the recommended consultant is Rothtellis (sometimes transcribed as Robtelis), which previously performed the city's building-fee study and has worked in other municipalities. He described a multi-phase engagement that would include document review, context analysis, process mapping, business-process analysis, recommended process improvements and a final report; he…
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