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Cromwell adds three SROs, rolls out ‘Say Something’ tip tool and continues ParentSquare rollout
Summary
The district confirmed three school resource officers will be assigned across buildings, launched the Say Something anonymous tip program (processed through the Sandy Hook organization), and is rolling out ParentSquare and PowerSchool; staff discussed integrating meal-account alerts with communications platforms.
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The Cromwell Board of Education received several safety and communications updates: the district has filled three school resource officer (SRO) positions, deployed the Say Something anonymous-tip program, and is transitioning to ParentSquare for family communications while maintaining PowerSchool for student records.
Administrators announced Elizabeth Jones as a new part-time SRO who will split time between elementary campuses; Officer Bob will serve the middle school and Officer Pete the high school. District leaders said they are “thrilled” to have three officers assigned and described the step as restoring a security presence the schools had lacked in recent years.
The board also heard that the Say Something reporting platform — a free program that allows anonymous reporting via app or web — has been set up and that tips are processed through the program’s central intake (the meeting referenced the Sandy Hook processing center). Staff described a triage process: tips are ranked by seriousness and routed to school and law-enforcement contacts as appropriate.
On communications, staff said ParentSquare has been rolled out for district messaging and that some users experience account-switching issues when toggling teacher/parent views; the district continues to send messages by email and phone for critical items such as bus messages. The business and technology staff discussed possibilities for surfacing lunch account balances in ParentSquare or PowerSchool so families see balances directly when opening those systems; the district’s meal vendor system (Mosaic) already sends automated emails at set balances, and staff said they will explore tighter integration to reduce surprise meal debts.
There was no formal board action; staff will continue training and explore system integrations to improve family notifications.

