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SFHA operations: inspections, abatements and a rising CMAP score as leasing slowed by HAP shortfall
Summary
Housing authority operations staff reported higher inspection pass rates after scheduling annual bulk inspections by site, but persistent abatements still cost landlords hundreds of thousands in monthly HAP while HUD funding restrictions slowed new tenant-based lease-ups.
Housing authority operations staff told the board they have made process changes that have improved inspection pass rates and key quality-control metrics even while program leasing slowed because HUD restrictions prevented issuance of new tenant-based vouchers.
Operations presenters said the authority adopted bulk, site-based inspections starting November 1 and moved other process changes to reduce no-shows and increase pass rates. The authority reported overall greater pass rates for project-based voucher (PBV) inspections and said tenant-based (HCV) inspections were in compliance (96% on-time inspections for the tenant-based program reported to HUD).
Nevertheless, inspectors flagged many…
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