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TREC shows demo of Realm portal for licensing, complaints and account management
Summary
Texas Real Estate Commission staff demonstrated the Realm portal mockup, outlining required account creation, application flows, military fee waivers, document uploads and a new online complaint intake that will track status and send automated notifications.
The Texas Real Estate Commission on Tuesday previewed a demo of the Realm portal, a new online system intended to handle licensing, renewals, complaints and payments.
Commission staff emphasized that users will need to create accounts to apply for or renew licenses, file complaints and track case status. "I'm Denise Sample, the director of licensing, we put this together to kind of just show an overview of what will be the first step as someone engages with the system," Denise Sample said during the demonstration.
The portal demo showed an account-creation flow that branches to different application types (individual, applicant, organization), a save-and-resume feature for in-progress applications, and a final review and automated…
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