Technology director details device inventory, cybersecurity and pilot programs at Sumner Bonney Lake board meeting

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Summary

Director of Technology and Operations Robin Rich briefed the board on the department's year-long work: device inventory and refresh schedules, cybersecurity measures including multifactor authentication and backups, internship hiring, and pilot rollouts for silent dismissal and ParentVUE bus tracking.

Robin Rich, director of technology and operations for the Sumner Bonney Lake School District, presented a technology-department update at the board meeting on April 16 highlighting device inventory, cybersecurity improvements and two pilot programs the district expects to have active before the end of the school year.

Rich said the department supports roughly 40,000 devices, processed about 7,600 work orders in the past year and fields thousands of support calls. He described a near-complete district-wide hardware inventory and said staff machines and interactive panels are on a multiyear refresh schedule: staff machines will not need replacement for about four years, admin machines about five years, interactive panels seven years and wireless infrastructure roughly seven years before an upgrade is required.

On cybersecurity, Rich listed recent work to implement multifactor authentication (MFA), role-based access control, data encryption, regular backups with off-premise cloud storage, incident-response planning and regular audits and staff training. He told the board the district has invested in both on-site and cloud flash storage to shorten recovery time and said the new firewall (funded in part by e-rate and levy resources discussed in his remarks) remains a near-term priority.

Rich highlighted two pilot programs: a district-wide silent dismissal system and ParentVUE real-time bus tracking for elementary students. He described silent dismissal as a loop that will require enhanced parking-lot wireless coverage so parent-facing iPads can communicate with school systems. ParentVUE will use bus badges so elementary students will be badged on and off buses; drivers can badge students if necessary.

Rich also reviewed accomplishments including upgraded radio infrastructure, bus camera replacements in progress, access-control and camera reliability, and an active technology internship that hires Sumner students (he said four former interns have been hired into full-time district technology roles). Board members thanked Rich and asked follow-up questions about remaining cybersecurity work; Rich said the new firewall will further reduce risk and that monitoring and multiple backup locations were key safeguards.

No board action was taken; the presentation was provided for information.

Direct quotes in this article are limited to statements included in the public transcript of the presentation.