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Arkansas City approves Tyler Technologies timekeeping contract, first-year cost capped at $49,516
Summary
The Arkansas City Commission approved a resolution to contract with Tyler Technologies for cloud-hosted payroll/timekeeping software and five time clocks, with a first-year cost not to exceed $49,516. Implementation planning and a phased rollout were described by the city IT manager.
Arkansas City commissioners voted to approve a resolution authorizing the city to enter into an agreement with Tyler Technologies for cloud-hosted software services and time clock hardware, with the first-year cost capped at $49,516.
The measure was presented by Matt Metzinger, the city's IT manager, who said the purchase is part of a broader cloud migration and a push to digitize timekeeping across departments. "We have a various amount of departments and divisions that are still using paper time cards, manual entry into Excel spreadsheets," Metzinger said. He told commissioners the system should reduce manual keystrokes and human error in payroll processing.
Metzinger described the cost breakdown and implementation timeline. He told the commission the first-year figure — not to exceed $49,516 — includes annual software fees and one-time hardware and consulting costs. He said the city expects a one-time implementation/buy-in fee of roughly $29,210, annual licensing and support costs of about $20,000 thereafter, and an additional addendum for power supplies that was listed at $875 in the materials.
The resolution authorizing the contract was moved and seconded, approved by voice vote and recorded as carrying. Metzinger said Tyler (formerly known as Incode) is a national vendor with data centers in multiple states; the city expects implementation to require several months of setup, with Tyler estimating a typical 3–6-month schedule but noting longer waiting lists are common.
Metzinger said the city will buy five dedicated time clocks for high-traffic locations and that supervisors will still be responsible for reviewing time entries before payroll processing. He also said the city plans to allocate roughly 25% of the software cost against non-general funds such as water, sewer and sanitation.
The commission approved the resolution by voice vote. The city manager and IT staff said they will proceed with implementation planning and stakeholder discussions with department heads prior to a phased rollout and a parallel run of payroll to verify accuracy.
