Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Committee hears update on Good Neighbor pilot targeting properties with frequent 311/911 calls
Summary
Staff reported on a six‑month Good Neighbor Program pilot that identifies single‑family properties generating high volumes of calls and develops coordinated, multi‑department action plans. Councilmembers pressed for clearer enforcement steps and for sharing properties with council offices while protecting privacy.
City staff presented an update on the Good Neighbor Program, a six‑month pilot that identifies single‑family properties generating sustained high volumes of 311 and non‑emergency 911 calls and develops coordinated, cross‑department action plans.
María Vargas, who led the briefing, said the program began as a citywide effort in April 2023 to coordinate responses across departments for properties that create repeated service demands. Vargas described the candidate criteria used for the pilot as single‑family addresses with a high volume of combined calls; within the analyzed February–May 2023 window…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
