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Lone Tree mobility manager presents free 'Link on Demand' service as model for on‑demand transit
Summary
Dan Raine, Mobility Manager for the City of Lone Tree, presented Link on Demand—an app-enabled, free demand-responsive transit service—describing ridership, operations, funding and how Lone Tree uses Via software and a national call center to serve riders without smartphones.
Dan Raine, mobility manager for the City of Lone Tree, presented the city’s Link on Demand program to the Littleton Transportation and Mobility Advisory Board, describing the service’s evolution from a fixed circulator to an on‑demand, app-enabled system operated with Via and local turnkey providers.
Raine said the program was free to riders and has been used for commuting, shopping and medical trips. “We had a total of over 50,000 boardings” in earlier years, he said, and in recent full-year operation the program completed roughly 58,000 rides after reopening post-pandemic, with nearly 90,000 ride requests on file. Raine summarized service metrics: about a 65% completed-ride rate, capacity challenges during peak times (seat unavailable), and particular…
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