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Las Vegas resident tells PUCN she was threatened over 88-year-old's power account, asks commission to investigate
Summary
At the Public Utilities Commission of Nevada meeting, Christina Esteras alleged NV Energy employees threatened to disconnect power, demanded bank-account information from her 88‑year‑old mother with Alzheimer's and urged the commission to investigate; commissioners took no formal action during the meeting.
Christina Esteras told the Public Utilities Commission of Nevada during public comment that NV Energy employees threatened to disconnect service and demanded bank-account information from her 88‑year‑old mother, who Esteras said suffers from Alzheimer’s.
Esteras, who spoke from Las Vegas, said the family was told her mother was dead and that she had to fly to Nevada to “prove” her mother was alive. Esteras said staff at the Social Security office told the family Social Security does not send letters to report deaths, that…
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