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Cape Coral council approves consultant-led process improvement program
Summary
City Council approved Resolution 115-25 to hire an external consultant to lead a continuous-improvement (Lean/Kaizen) effort aimed at streamlining permit, procurement and project-delivery processes; councilmembers said the measure is intended to reduce waste and prepare for slower economic conditions.
Cape Coral City Council on April 16 approved Resolution 115-25 to engage an outside process-engineering consultant to lead a Lean-style continuous-improvement program for city operations.
The measure, introduced by City Manager (name not specified in the record), passed on an 8-0 roll call. The resolution funds a consultant to train staff and run Kaizen events focused on high-demand services such as permitting, maintenance requests and capital project procurement.
City Manager said the first year of his tenure focused on external…
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