EMS report: ambulance volumes, hospital offload delays and mobile triage center results

Deputy Chief Simon Pang delivered the San Francisco Fire Department’s March EMS and Community Paramedicine report at the Fire Commission meeting on April 9, 2025, detailing daily ambulance volumes, hospital off‑load delays, advanced field interventions and early outcomes from the Sixth Street Mobile Triage Center.

Pang said ambulances ran about 270 incidents per day in March and that the SFFD handled roughly 8,359 of the system’s 11,640 transports (about 72 percent). He described a modest improvement in average ambulance patient off‑load times—an average of 42.5 minutes in March against a statewide 30‑minute standard—but noted there were still “occasions when our members were delayed at the hospital for over 2 hours.” He tied many ambulance shortages to hospital off‑load delays and said reductions in APOD delays correlated with fewer “medic‑to‑follow” events (when no transport ambulance is immediately available): “In February there was approximately 14 per day. In March, there…