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Board extends Heiluna Health contract for HOT outreach, asks for short-term review and working group
Summary
The Board approved a 20-month extension and funding increase for Heiluna Health to continue Homeless Outreach Team (HOT) outreach and case management. Supervisors pressed for clarity on outcomes, response timing and plans to redesign contractor expectations before issuing a new RFP.
The Board of Supervisors unanimously approved a resolution on Sept. 24 to amend the contract with Heiluna Health to provide comprehensive outreach and case management programming for people experiencing homelessness, extending the term 20 months through June 30, 2021, and increasing the contract total from $15.3 million to $39.0 million.
Supervisor Matt Haney led questions on the record about the HOT team's measurable outcomes and operational structure. Department of Homelessness staff explained that prior contract…
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