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Clay County transportation staff outline app problems, staffing pipeline and routing fixes after first weeks of school
Summary
District transportation leaders told the Clay County School Board that new routing software, a surge of last‑minute registrations and hardware failures produced service disruptions in the first days of school.
District transportation leaders told the Clay County School Board that a combination of rapid ridership growth, a mass of last-minute registrations and rollout of new hardware and software produced service disruptions in the first days of the school year.
Transportation supervisors said the district is now carrying roughly 15,500 students on buses, an increase from about 15,000 last year, and that the department moved to a 1.5–2 mile eligibility standard to limit extreme route growth. Staff described the decision as proactive to avoid “double‑backs” and excessive rider times if routes were allowed to expand unchecked.
The department said a new parent-facing app and a linked routing platform (Bus Planner) crashed after roughly…
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